Minimum deposit is 50% on all orders. Deposits are non-refundable and non-transferable. Placed orders cannot be changed. All orders must be paid in full prior to delivery in person at the store. All sales are final. No exchanges or refunds. If an order is cancelled, a store credit will be issued for any amounts paid over and above the minimum deposit of 50% on the total value of goods and services purchased. We accept Debit, Visa and MasterCard.

Although we strive to deliver all our products within the estimated time frame, delays due to any manufacturing process, unanticipated freight setbacks and damage during transportation may result in longer than usual delivery lead times. The Store cannot be held accountable for any delays beyond our control. The Store cannot be held accountable for any damages to the Customer that may result due to any delays in delivery. Estimated dates are tentative and delivery delays cannot be used as a reason for cancellation of the order.

It is Customer’s responsibility to ensure that all purchased/ordered items fit into the intended space. All furniture dimensions are made available prior to purchase. Product finishes may vary slightly from samples in colour and texture; the exact match cannot be guaranteed.

All items must be picked up/delivered within a 10 calendar day period after the Customer is notified of item(s) availability. Storage fees of $7.50 per each day will apply to any and all item(s) left undelivered past the 10 calendar day period. Storage fees must be paid in full before the item(s) can be delivered to the
Customer. If Customer does not communicate with the Store and fails to claim ordered item(s) within 6 (six) months, the order will be deemed cancelled by the Customer.

Delivery is facilitated through an insured third party service provider. All goods must be inspected upon receipt. Claims will not be accepted after a period of 48 hours after delivery. Damaged or defective items at the time of delivery will be repaired or replaced at the sole discretion of the Calligaris Toronto store. All Calligaris products carry a one (1) year manufacturer’s warranty, commencing on the date the order is available for delivery.

Store credits are non- transferable to another customer. All clearance items and floor model sales are final sales, no refunds or store credits. Clearance items and floor models are not covered under warranty.