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We want you to have a worry-free and secure online shopping experience with us, so we use SSL encryption in our shopping cart and merchant account transactions to protect your information while processing your order. Your credit card information is never stored on our servers.
When placing your order at our online store, it is very important that the billing address you provide matches the address on your credit card statement. If your billing address does not match, during the verification process one of our helpful staff members will be in touch with you to confirm your address. Similarly, if you’re shipping to an address that differs from your billing address, we may call to confirm your order.
We respect your privacy and will only require your personal information for verification and shipping purposes. Our shipping and delivery partners will require your contact information to ensure your purchase gets to you safely, but your information will not be shared or sold to any other third parties.
We accept both Visa and MasterCard for purchases made online. Purchases are charged to your account at the time you place your order.
We accept Visa, MasterCard, cash and cheques for in-store payments. Unless certified, cheque payments are subject to a 5 to 10 business day clearing period. Merchandise will not be released until your cheque has cleared.
Store credits cannot be transferred to another customer and can only be redeemed in-store (we are unable to process store merchandise credits online).
If you’ve made a deposit on an order you’ve placed in-store, but can’t visit the store in person to pay the balance of your order, we can process your payment via a secure online payment gateway. Moreover, we can arrange wire transfer or Interac e-Transfer payments. Please contact Customer Service at Shop@CalligarisToronto.ca or (416) 504-2959 for further details.
For your security and ours, we cannot accept credit card payments over the telephone.